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Under the direction of the VP of Customer Care and Quality Assurance, the Service Technician will report directly to the Customer Service Field Manager, and is responsible to:
Responsibilities:
- Perform various tasks scheduled by the on-site Customer Service Representative;
- Communicate with site staff to ensure a quality product is being delivered;
- Adhere to instructions stipulated on a work order;
- Maintain daily logs and prep sheets of work performed;
- Report any problem issues or concerns to the Field Manager;
- Follow all procedures and policies stipulated in the Company Employee Manual;
- Carry out repairs in a good workmanship manner and with cleanliness at all times;
- Always maintain the company vehicle in a respectable condition;
- Conduct in a professional manner and provide the best customer service possible;
- Attend Customer Service staff meetings and workshops as required;
- If required, respond to after-hours emergency calls when scheduled on-call;
The above tasks are not intended to be an all-inclusive list of essential functions for the job described, but rather a general description of some of the responsibilities necessary to carry out the duties of the position.
Aspen Ridge Homes welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. . This job posting is for an existing vacancy.